Terms of Service

Welcome to Riftborn Tactics. These Terms of Service ("Terms," "Agreement") govern your access to and use of the Riftborn Tactics online trading card game, including all related websites, applications, services, and features (collectively, the "Service"). Please read these Terms carefully before accessing or using the Service. By creating an account, downloading the game, or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree to these Terms, you must not access or use the Service.

The Service is operated by Riftborn Tactics ("we," "us," "our," or the "Operator"). References to "Riftborn Tactics" throughout this document refer to the Service as operated by the Operator.

1. Acceptance of Terms

1.1 Agreement to Terms. By accessing, downloading, installing, or using the Service in any manner, you ("User," "you," "your") represent and warrant that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. These Terms constitute a legally binding agreement between you and the Operator.

1.2 Age Requirements. You must be at least thirteen (13) years of age to access or use the Service. If you are between the ages of thirteen (13) and eighteen (18) (or the age of legal majority in your jurisdiction, whichever is greater), you may only use the Service with the prior consent and under the supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf. By permitting a minor to use the Service, the parent or legal guardian assumes full responsibility for the minor's conduct and any associated liabilities. We reserve the right to request proof of age or parental consent at any time, and to suspend or terminate accounts where such proof is not satisfactorily provided.

1.3 Modifications and Continued Use. We reserve the right to update, amend, or modify these Terms at any time, in our sole discretion. Material changes will be communicated in accordance with Section 12 of this Agreement. Your continued use of the Service following the posting of revised Terms constitutes your acceptance of such changes. If you do not agree to the revised Terms, your sole remedy is to discontinue your use of the Service.

1.4 Additional Terms. Certain features of the Service may be subject to additional terms and conditions, including but not limited to tournament rules, community guidelines, and promotional terms ("Additional Terms"). In the event of a conflict between these Terms and any Additional Terms, the Additional Terms shall govern with respect to the applicable feature or promotion.

2. Account Registration and Security

2.1 Account Creation. To access certain features of the Service, you must create a user account ("Account"). When registering, you agree to provide accurate, current, and complete information as requested in the registration form, and to update such information promptly to keep it accurate, current, and complete. You may not use false or misleading information, impersonate any person or entity, or misrepresent your affiliation with any person or entity.

2.2 One Account Per Person. Each individual is permitted to create and maintain only one (1) Account. The creation of multiple accounts by a single individual, whether for the purpose of circumventing bans, gaining competitive advantages, manipulating in-game economies, or for any other reason, is strictly prohibited and constitutes a material breach of these Terms.

2.3 Account Security. You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You agree to (a) create a strong, unique password; (b) not share your Account credentials with any third party; and (c) immediately notify us of any unauthorized access to or use of your Account. You are fully responsible for all activities that occur under your Account, whether or not authorized by you.

2.4 Account Non-Transferability. Your Account is personal to you and may not be sold, transferred, assigned, sublicensed, or otherwise conveyed to any third party. Any attempted transfer in violation of this provision shall be null and void and may result in the immediate termination of your Account.

2.5 Suspension and Termination. We reserve the right, at our sole discretion and without prior notice or liability, to suspend, restrict, or terminate your Account and your access to all or any part of the Service for any reason, including but not limited to a violation of these Terms, suspected fraudulent or illegal activity, extended periods of inactivity, or at the request of law enforcement or other governmental authorities.

3. License to Use the Service

3.1 Grant of License. Subject to your compliance with these Terms, the Operator grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service, including to download and install the game client on a compatible device that you own or control, solely for your personal, non-commercial entertainment purposes.

3.2 Restrictions. The license granted in Section 3.1 is subject to the following restrictions. You shall not:

• Use the Service for any commercial purpose, including but not limited to advertising, solicitation, or the sale of goods or services;
• Copy, reproduce, distribute, publicly display, publicly perform, or create derivative works of the Service or any portion thereof;
• Sublicense, lease, rent, sell, or otherwise transfer rights to the Service to any third party;
• Use the Service in any manner that could damage, disable, overburden, or impair the Service or interfere with any other party's use and enjoyment of the Service.

3.3 Reservation of Rights. All rights not expressly granted to you in these Terms are reserved by the Operator and its licensors. Nothing in these Terms shall be construed to grant you any right, title, or interest in or to the Service except for the limited license expressly set forth herein.

4. User Conduct and Prohibited Activities

4.1 General Conduct. You agree to use the Service in a manner consistent with all applicable local, state, national, and international laws, rules, and regulations. You are solely responsible for your conduct and any data, text, information, graphics, or other materials that you submit, post, or display while using the Service.

4.2 Prohibited Activities. You agree not to engage in any of the following prohibited activities:

• Cheating and Exploits: Using cheats, hacks, exploits, automation software, bots, mods, or any unauthorized third-party software designed to modify or interfere with the Service, the game experience, or the normal gameplay flow;
• Bug Exploitation: Intentionally exploiting any bug, glitch, or design flaw in the Service to gain an unfair advantage, duplicate items, or otherwise disrupt the intended operation of the game. You agree to promptly report any such bugs or glitches to the Operator;
• Harassment and Abuse: Harassing, threatening, bullying, intimidating, stalking, or otherwise engaging in conduct that is abusive, harmful, or objectionable toward other users;
• Hate Speech and Discrimination: Posting, transmitting, or promoting content that is hateful, discriminatory, defamatory, obscene, or otherwise offensive based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, or any other protected characteristic;
• Impersonation: Impersonating any person or entity, including but not limited to an Operator employee, moderator, or another user, or falsely stating or misrepresenting your affiliation with any person or entity;
• Unauthorized Automation: Using bots, scripts, macros, or any automated means to interact with the Service, including but not limited to auto-playing games, farming in-game resources, or automating account creation;
• Reverse Engineering: Decompiling, disassembling, reverse engineering, or otherwise attempting to derive the source code, underlying algorithms, or data structures of the Service or any portion thereof;
• Account Trading: Buying, selling, trading, gifting, or otherwise transferring any Account or Account credentials to another person, whether for real-world money, in-game items, or any other form of consideration;
• Unauthorized Real-Money Trading: Selling, purchasing, or exchanging in-game items, virtual currency, cards, or other virtual goods for real-world money, cryptocurrency, or items of monetary value outside of channels officially sanctioned by the Operator;
• Server Disruption: Attempting to disrupt, overload, or interfere with the proper functioning of the Service, servers, networks, or infrastructure, including through denial-of-service attacks, packet flooding, or similar methods;
• Malware Distribution: Uploading, transmitting, or distributing any virus, worm, Trojan horse, ransomware, spyware, adware, or other malicious code or software;
• Data Mining and Scraping: Using any automated means to collect, harvest, or scrape data from the Service, including user information, game data, or intellectual property;
• Illegal Activity: Engaging in or facilitating any activity that violates applicable law, including but not limited to fraud, money laundering, intellectual property infringement, or the promotion of illegal substances or activities.

4.3 Enforcement. The Operator reserves the right, but is not obligated, to monitor user activity and communications within the Service. Violations of this Section may result in warnings, temporary suspensions, permanent bans, forfeiture of virtual goods, or referral to law enforcement authorities, at the sole discretion of the Operator.

5. Intellectual Property

5.1 Operator's Intellectual Property. The Service, including but not limited to all game content, artwork, illustrations, card designs, card names, game mechanics, lore, storylines, characters, music, sound effects, animations, code, software, databases, user interface designs, logos, trademarks, trade names, service marks, and trade dress (collectively, "Operator Content"), is the exclusive property of Riftborn Tactics and its licensors, and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws. All rights in and to the Operator Content are reserved.

5.2 Trademarks. "Riftborn Tactics" and all related logos, names, designs, slogans, and visual identifiers are trademarks or registered trademarks of the Operator. You may not use any Operator trademarks without prior written consent, except as necessary to refer to the Service in a descriptive, non-commercial manner consistent with fair use principles.

5.3 User-Generated Content. The Service may allow you to create, upload, post, share, or otherwise make available content, including but not limited to deck lists, forum posts, chat messages, custom artwork, strategy guides, and feedback ("User Content"). You retain ownership of any original intellectual property rights you hold in your User Content.

5.4 License to User Content. By submitting, posting, or displaying User Content on or through the Service, you grant the Operator a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully paid-up, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and publicly display such User Content in any media or format, whether now known or hereafter developed, for any purpose, including but not limited to operating, promoting, and improving the Service.

5.5 Representations Regarding User Content. You represent and warrant that (a) you own or have the necessary rights and permissions to submit User Content and to grant the license set forth in Section 5.4; (b) your User Content does not infringe, misappropriate, or otherwise violate the intellectual property rights, privacy rights, or other rights of any third party; and (c) your User Content complies with these Terms and all applicable laws.

6. Virtual Goods and In-Game Currency

6.1 License, Not Sale. The Service may offer virtual items, including but not limited to digital trading cards, card packs, booster packs, cosmetic items, avatars, card backs, play mats, emotes, and in-game currency (collectively, "Virtual Goods"). Virtual Goods are licensed to you under a limited, non-exclusive, non-transferable, revocable license, and are not sold to you. You do not own Virtual Goods; rather, you receive a limited right to use them within the Service, subject to these Terms.

6.2 No Real-World Value. Virtual Goods have no real-world monetary value and cannot be redeemed for legal tender, real currency, or any tangible goods or services. Virtual Goods are not property and do not carry any property rights. You may not transfer, sell, trade, gift, or exchange Virtual Goods for real-world money or items of value except through mechanisms expressly authorized by the Operator.

6.3 Modifications and Balancing. The Operator reserves the right, at its sole discretion and without prior notice or liability, to modify, rebalance, nerf, buff, restrict, retire, or remove any Virtual Goods at any time for any reason, including but not limited to game balance, legal compliance, technical requirements, or operational necessity. You acknowledge and agree that such actions are an inherent part of the operation of a live-service game, and you shall have no claim against the Operator for any such modifications.

6.4 No Guarantee of Availability. We do not guarantee the perpetual availability of any Virtual Goods. Virtual Goods may become unavailable due to game updates, service discontinuation, or other operational decisions. In the event the Service is discontinued, all licenses to Virtual Goods shall terminate, and you shall have no right to any refund, compensation, or conversion of remaining Virtual Goods.

7. Payments, Purchases, and Refund Policy

7.1 In-Game Purchases. The Service may offer opportunities to purchase Virtual Goods or other content using real-world currency through in-game storefronts or authorized platforms ("Purchases"). All pricing is displayed at the time of purchase and is stated in the applicable currency. Prices are subject to change at any time without prior notice, provided that changes shall not affect Purchases already completed.

7.2 Final Sales. All Purchases are final and non-refundable, except as expressly stated in these Terms or as required by applicable law. By making a Purchase, you acknowledge that the Virtual Goods or content will be delivered to your Account immediately or shortly after the transaction is completed, and you expressly consent to such immediate performance.

7.3 Refund Exceptions. Notwithstanding Section 7.2, the Operator may, at its sole discretion, issue refunds in the following circumstances:

• A verifiable technical error caused the wrong item to be delivered or the Purchase to be duplicated;
• An unauthorized transaction occurred on your Account, provided you have notified us promptly and taken reasonable steps to secure your Account;
• Applicable law entitles you to a refund that cannot be waived by contract.

7.4 Unauthorized Chargebacks. If you initiate a chargeback or payment reversal through your bank, credit card provider, or payment platform without first contacting us to resolve the matter, we reserve the right to immediately suspend or permanently terminate your Account and forfeit all associated Virtual Goods. We further reserve the right to pursue collection of any amounts owed, including reasonable legal fees and costs.

7.5 Taxes. You are solely responsible for all applicable taxes, duties, levies, and fees imposed by any taxing authority in connection with your Purchases. The Operator may collect applicable sales tax, value-added tax, or goods and services tax where required by law.

7.6 Payment Processing. Payments are processed through third-party payment processors. Your use of such payment processors is subject to their respective terms of service and privacy policies. The Operator is not responsible for errors, outages, or other issues attributable to third-party payment processors.

8. Third-Party Services and Links

8.1 Third-Party Services. The Service may integrate with, rely on, or provide access to services, content, or products offered by third parties, including but not limited to payment processors, analytics providers, advertising networks, social media platforms, and cloud hosting providers ("Third-Party Services"). Your use of any Third-Party Services is subject to the applicable third party's terms and conditions and privacy policies.

8.2 External Links. The Service may contain links to third-party websites, applications, or resources. These links are provided for your convenience only. The Operator does not endorse, control, or assume any responsibility for the content, accuracy, privacy practices, or availability of any third-party websites or resources.

8.3 Disclaimer. The Operator shall not be liable for any loss, damage, or harm arising from your use of or reliance on any Third-Party Services, external links, or third-party content. Your interactions with third parties, including any transactions or disputes, are solely between you and the applicable third party.

9. Disclaimers and Limitation of Liability

9.1 "As Is" and "As Available." THE SERVICE, INCLUDING ALL CONTENT, FEATURES, VIRTUAL GOODS, AND FUNCTIONALITY, IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE OPERATOR DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY. THE OPERATOR DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9.2 No Guarantee of Availability. The Operator does not guarantee that the Service will be available at all times or in all locations. The Service may be subject to scheduled or unscheduled maintenance, updates, patches, downtime, or interruptions. The Operator shall not be liable for any unavailability of the Service, regardless of cause or duration.

9.3 Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE OPERATOR, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF THE OPERATOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.4 Cap on Liability. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE OPERATOR'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS YOU HAVE PAID TO THE OPERATOR FOR PURCHASES WITHIN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY DOLLARS ($50.00 USD).

9.5 Jurisdictional Limitations. Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, the above exclusions and limitations shall apply to the fullest extent permitted by applicable law.

10. Indemnification

10.1 Indemnification Obligation. You agree to indemnify, defend, and hold harmless Riftborn Tactics, its affiliates, subsidiaries, directors, officers, employees, agents, licensors, and service providers (collectively, the "Indemnified Parties") from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or in connection with:

• Your access to or use of the Service;
• Your User Content;
• Your violation of these Terms;
• Your violation of any applicable law, rule, or regulation;
• Your violation or infringement of any rights of any third party, including intellectual property rights, privacy rights, or contractual rights;
• Any dispute between you and any other user of the Service.

10.2 Cooperation. The Operator reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you agree to cooperate fully with the Operator in asserting any available defenses.

11. Dispute Resolution

11.1 Informal Resolution. Before initiating any formal dispute resolution proceeding, you agree to first contact us as support@riftborntactics.com and attempt to resolve any dispute informally for a period of at least thirty (30) days. Most disputes can be resolved through good-faith negotiation without the need for arbitration or litigation.

11.2 Binding Arbitration. If a dispute cannot be resolved informally, you and the Operator agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (collectively, "Disputes") shall be resolved exclusively through final and binding arbitration, rather than in court, except as set forth in Sections 11.5 and 11.6 below. The arbitration shall be administered by a recognized arbitration organization in accordance with its then-current rules and procedures. The arbitration shall be conducted by a single arbitrator. The arbitrator's decision shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

11.3 Class Action Waiver. YOU AND THE OPERATOR AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, REPRESENTATIVE, OR MULTI-PARTY ACTION. THE ARBITRATOR SHALL NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND SHALL NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS OR REPRESENTATIVE PROCEEDING. IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE, THEN THE ENTIRETY OF THIS ARBITRATION PROVISION SHALL BE NULL AND VOID.

11.4 Arbitration Opt-Out. You may opt out of this arbitration provision by sending a written notice to us within thirty (30) days of the date you first create your Account or first accept these Terms, whichever is earlier. Your opt-out notice must include your full name, Account username, mailing address, and a clear statement that you wish to opt out of arbitration. If you opt out, you and the Operator may pursue Disputes in a court of competent jurisdiction, subject to the remaining terms of this Section.

11.5 Small Claims Court Exception. Notwithstanding Section 11.2, either party may bring an individual action in small claims court for Disputes within the jurisdictional limits of such court, provided that the action remains in small claims court and is not removed or transferred to a court of general jurisdiction.

11.6 Governing Law. These Terms, and any Disputes arising hereunder, shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of laws principles. To the extent that litigation is permitted under this Section, you and the Operator consent to the exclusive jurisdiction and venue of the courts located in Canada.

12. Modifications to the Terms

12.1 Right to Modify. The Operator reserves the right, at its sole discretion, to modify, amend, supplement, or replace these Terms at any time. Updated Terms will be posted on the Service with a revised "Effective Date" at the top of the document.

12.2 Notice of Material Changes. For changes that we determine, in our sole discretion, to be material, we will provide at least thirty (30) days' advance notice before the revised Terms take effect. Notice may be provided through one or more of the following methods: (a) an email sent to the address associated with your Account; (b) an in-game notification or pop-up; (c) a prominent notice posted on the Service's website or login screen.

12.3 Acceptance of Revised Terms. Your continued access to or use of the Service after the revised Terms take effect constitutes your binding acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and may request Account deletion in accordance with our Privacy Policy.

13. Termination

13.1 Termination by the Operator. The Operator may, at its sole discretion and without prior notice or liability, suspend, restrict, or permanently terminate your Account and your access to the Service, in whole or in part, at any time and for any reason, including but not limited to a breach of these Terms, suspected fraudulent activity, a request by law enforcement, or the discontinuation of the Service.

13.2 Termination by You. You may terminate your Account at any time by following the account deletion procedures provided within the Service or by contacting us. Termination of your Account does not relieve you of any obligations incurred prior to termination, including any outstanding payment obligations.

13.3 Effects of Termination. Upon termination of your Account, whether by you or by the Operator:

• Your license to use the Service shall immediately terminate;
• You shall lose access to your Account and all associated data, including but not limited to your card collection, in-game currency, game history, and any other Virtual Goods;
• Any Virtual Goods associated with your Account shall be forfeited without refund or compensation;
• The Operator may, but is not obligated to, delete your Account data in accordance with applicable law and our Privacy Policy.

13.4 Survival. The following sections shall survive any termination or expiration of these Terms: Section 5 (Intellectual Property), Section 6 (Virtual Goods and In-Game Currency), Section 9 (Disclaimers and Limitation of Liability), Section 10 (Indemnification), Section 11 (Dispute Resolution), and Section 14 (Miscellaneous / General Provisions), as well as any other provisions that by their nature are intended to survive termination.

14. Miscellaneous / General Provisions

14.1 Entire Agreement. These Terms, together with the Privacy Policy and any Additional Terms, constitute the entire agreement between you and the Operator with respect to the subject matter hereof, and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral, with respect to such subject matter.

14.2 Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of the remaining provisions, which shall continue in full force and effect.

14.3 Waiver. The failure of the Operator to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms shall be effective only if made in writing and signed by the Operator.

14.4 Assignment. You may not assign, delegate, or transfer these Terms or any of your rights or obligations hereunder without the prior written consent of the Operator. The Operator may freely assign, delegate, or transfer these Terms and its rights and obligations hereunder, in whole or in part, without restriction and without your consent, including in connection with a merger, acquisition, reorganization, or sale of assets.

14.5 Force Majeure. The Operator shall not be liable for any delay or failure to perform any obligation under these Terms where the delay or failure results from any cause beyond the Operator's reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, civil unrest, epidemics, pandemics, government actions, embargoes, labor disputes, power failures, internet or telecommunications outages, cyberattacks, or failures of third-party service providers.

14.6 Headings. The section headings in these Terms are included for convenience of reference only and shall not affect the interpretation or construction of these Terms.

14.7 Contact Information. If you have any questions, concerns, or complaints regarding these Terms or the Service, please contact us at support@riftborntactics.com.